Returns

Unworn, unused and unwashed purchases in original condition may be returned within 14 days of order receipt.

Returns or exchanges of online purchases may be made in person at Edmund Market or Cotton Tree Market on our trading days or please email shop@koolkatz.com.au to arrange return delivery. 

KoolKatz asks that items be returned in a parcel post plastic satchel and registered so that it is protected by the weather and trackable.